Site5 - Built For Designers & Developers MENU

Site5 Community Forums


Go Back   Site5 Web Hosting Forums > Site5 Official Forums > Emergency Service Notices

Emergency Service Notices Service-impacting information direct from Site5 staff.

Closed Thread
 
Thread Tools Rate Thread Display Modes
  #1  
Old May 5th, 2012, 05:01 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
[Completed] Service Disruption: merton

Services Affected: All

Server is under high load and we are actively checking it. Services are up but responding slow. We will post further updates shortly.
  #2  
Old May 5th, 2012, 05:21 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Server is still under high load and we are investigating it. More updates to follow..
  #3  
Old May 5th, 2012, 05:36 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Server is under DDOS (Distributed denial of service) attack and receiving very high number of http hits. We are working with our Data Center team to mitigate the attack.
  #4  
Old May 5th, 2012, 05:42 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

We are placing the server behind Hardware Firewall Protection to mitigate the attack. More updates will be posted here.
  #5  
Old May 5th, 2012, 06:18 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Server is behind Hardware Firewall Protection now, we are still in communication with our Data Center Engineers to ensure that Hardware Protection is mitigating the DDOS attack.
  #6  
Old May 5th, 2012, 06:40 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Hardware Firewall Protection is currently mitigating the attack. Load on the server is normal and all services are up.

Kindly note that due to the algorithamic false positives, some legitmiate requests might be denied.
  #7  
Old May 5th, 2012, 07:02 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Although Server is still receiving high amount of traffic, but Hardware Firewall Protection is mitigating the attack. All services are responding, we will post further updates here..
  #8  
Old May 5th, 2012, 07:32 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Hardware Protection is still mitigating the massive amount of malicious traffic. While all services on the server continue to respond.
  #9  
Old May 5th, 2012, 07:44 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Hardware Firewall Protection is still in place and server is being monitored closely. Server load is normal and all services are up.
  #10  
Old May 5th, 2012, 10:57 PM
Anshuman Gholap's Avatar
Anshuman Gholap Anshuman Gholap is online now
Server Health Monitor
 
Join Date: Jun 2011
Posts: 5,954
Hardware Firewall Protection is still in place and server is being monitored closely. Server load is normal and all services are up.
  #11  
Old May 6th, 2012, 01:02 AM
Anshuman Gholap's Avatar
Anshuman Gholap Anshuman Gholap is online now
Server Health Monitor
 
Join Date: Jun 2011
Posts: 5,954
Server is under high load and all services are not responding, we are actively checking it. We will post further updates shortly.
  #12  
Old May 6th, 2012, 01:08 AM
Anshuman Gholap's Avatar
Anshuman Gholap Anshuman Gholap is online now
Server Health Monitor
 
Join Date: Jun 2011
Posts: 5,954
All services are now back up and responding as normal, Hardware Firewall Protection is still mitigating the attack. We will continue to monitor the server and update this thread as necessary till the firewall is in place.
  #13  
Old May 6th, 2012, 08:12 AM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Server is running fine and all services are up and responding in prompt manner. Hardware Firewall Protection is successfully mitigating the attack.
  #14  
Old May 6th, 2012, 09:44 AM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Hardware Firewall Protection is still filtering malicious traffic successfully. Server is running fine and all services are up and responding. We will continue to monitor it.
  #15  
Old May 6th, 2012, 11:47 AM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

We are still keeping server behind hardware Protection, as high number of malicious hits are still targeted to the server which are being filtered by Hardware Firewall. All services continue to run and respond fine.
  #16  
Old May 6th, 2012, 12:47 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

The intensity of the attack has been reduced to a great extent, but Hardware Protection is still mitigating malicious traffic. We are keeping server under close monitoring to ensure stability of all services. Just to update again, Kindly note that due to the algorithamic false positives, some legitmiate requests might be denied.
  #17  
Old May 6th, 2012, 01:32 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Server is running fine and all services are up and responding in prompt manner. Hardware Firewall Protection is successfully mitigating the attack.
  #18  
Old May 6th, 2012, 02:34 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Server continues to run fine along with all services up and responding. Hardware Firewall is still in place, we are monitoring it closely.
  #19  
Old May 6th, 2012, 03:51 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

Attack has been mitigated to a great extent, Hardware Firewall is currently mitigating only 3 - 3.5% of the traffic destined for the server. We will keep it monitored and will post further updates in a while.

Thanks for your cooperation and patience.
  #20  
Old May 6th, 2012, 06:27 PM
Aun Muhammad's Avatar
Aun Muhammad Aun Muhammad is offline
Server Health Monitor
 
Join Date: Sep 2011
Posts: 953
Hi,

DDOS Attack has been mitigated and Hardware Firewall Protection has been removed now. Server is working fine, load is pretty normal, all services are up and responding promptly. We will continue to monitor it, Please feel free to contact Support department if you are still facing any issues.

We appreciate your patience and understanding in this regard.
Closed Thread

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
[Completed] Service Disruption: merton Shakir Ali Emergency Service Notices 1 February 21st, 2012 02:31 PM
[Completed] Service Disruption: merton Shakir Ali Emergency Service Notices 2 January 5th, 2012 03:07 PM
[Completed] Service Disruption: Merton Prince Kumar Emergency Service Notices 5 August 9th, 2011 05:40 AM
[Completed] Service Disruption: Merton Prince Kumar Emergency Service Notices 1 April 17th, 2011 10:54 PM
[Completed] Service Disruption: Merton Adam Morton Emergency Service Notices 15 March 21st, 2010 11:58 PM


All times are GMT -5. The time now is 10:14 AM.
Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.